Hotel Front Desk Resume

A front desk manager in a hotel is responsible for ensuring good quality customer service to its customers. Their chief job function is to oversee the daily operations of housekeeping staff and other departments such as billing and administration. They report to the general manager of the hotel and have a number of employees who report to them on a daily basis. They may have to get involved and try to solve customer disputes. Monitoring the performance of the hotel staff is another task that is carried out by a front desk hotel manager. A bachelor's degree in hotel management is required in order to apply for this job. Given below is a sample hotel front desk manager resume, which enlists a candidate's qualifications and past experience in this field. 

Jim Donald,
8345, Main Street
Atkins, AR, 5897
(850)-476 6969

Objective: Willing to do job of hotel front desk clerk in well established hotel in order to apply my hotel management skills.

Experience:
Hotel Name: Good-luck Hotel Inc., Aleknagik, AK.
Job Post: As hotel front desk clerk
Duration : From 2000 till present date

Tasks performed during job are as follows :

• Checked out the in and out time of all customers timely and well-mannered.
• Created database of customer which include customers address, mobile number etc.
• Supervised all staffs by assigning different works.
• Maintained the office area and desk clean and neat to facilitate the customers.
• Managed the customers related tasks such as giving room, taking cash, provide customers requirement etc.

Educational Qualification:

• Completed degree in Hotel Management from University of Hartford, CT in 1998.
• Completed computer courses with certification.

Abilities:

• Able to create database by using Microsoft Access, SQL.
• Capable to supervise that all duties of staff are perform as per assignment or not.
• Have good experience as hotel front desk clerk.
• Excellent in communication so as to manage different age customers.
• Also able to do different activities such as faxing, copies document, answering phones, mailing etc.

Computer Skills:

• Excellent in database Knowledge that is SQL, MS Access.
• Good in MS Excel, MS Power Point etc.