Hotel Management Resume

Hotel Managers have the overall charge of the hotel functions like guest services, marketing, finance, catering, parties, and customer queries and complaints. Also included in their duties is planning and organization of hotel services, maintenance of financial records, recruitment and training, receiving important guests etc. A degree in business administration, hotel management or hospitality is technically essential. Experience in planning, delegating tasks, meeting deadlines, and patiently dealing with all situations is more important. The candidate in this resume has a bachelor's degree in business administration. He has good relevant experience and specializes in the capture of business opportunities.

Edward Armstrong
2100 I Street, NW
Washington, DC 20053
Telephone No: 202-994-1897
Email id: edward_armstrong@gmail.com

Objective:

Looking for opportunity to perform in hotel management field with experience in managing daily hotel activities.

Summary:

• Inspires and direct all staff.
• Efficiently improve profitability and income.
• Excellent at capturing potential business opportunity in local market.

Education:

Bachelor of Science degree in Business Administration, 2000
Barry University, Florida.

Work Experience:

Hotel Manager, 2005 to Present
Lakewood Hotels, Washington DC.

• Make sure all the staff is proficiently trained to improve service, efficiency and profitability.
• Responsible for controlling staffing and performing employee performance evaluations.
• Handled property functions on daily basis to ensure best performance and persistent upgrading in customer service, employee proficiency and performance, marketing, property ambience and income.
• Assist in the food & beverage operations. Also make sure possessions are in good, working conditions.
• Responsible for allocating, defining and assigning accountability and authority for particular functions to different departments.

Associate Hotel Manager, 2000 to 2004
Blue Star Hotels, Washington DC.

• Communicate with other departments to ensure customer satisfaction, maximum profit and efficiency.
• Also responsible for monitoring and guiding hotel staff to maintain standards.
• Ensured highest profits through expenditure and labor management.
• Maintained the best possible standards regarding services including maintenance cleanliness, sanitation and other facilities.
• Handled all functions regarding food and beverage services which include restaurant, banquet rooms, lounges, kitchen and storage rooms.