Customer Service Executive Resume

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Richard Anderson,
1234, West 67 Street,
Carlisle, MA 01741,
(123)-456 7890.

Career Aspiration: Seeking for the opportunity of an executive position in the customer service area.

Summary:

Experienced professional responsible for answering phones, customer enquires, queries, and questions.

Experience:

Veeco Asia Pte Ltd, Aspen, CO
Customer Service Executive

• Escalation and follow-up of cases requiring further action.
• Answering calls in a prompt courteous manner.
• Work with the support team to ensure service level requirements are exceeded.
• Adhere to latest training and support standards and procedures.
• Work with customers to ensure that contractual service expectations are exceeded.

PrimeStaff Management Services Pte Ltd, Canon City, CO
Customer Service Executive

• Developed qualified leads for the client.
• Captured customers and corporations information accurately.
• Other duties included data cleansing, lead generation, event management, and data profiling.

Skills:

• PC-literate.
• Excellent customer service skills.
• Excellent interpersonal and communication skills.
• Enjoy rapport building and customer interaction.
• Professionalism and confident.
• Target driven and self-motivated.
• Strong persuasive skills.
• Able to work in a highly dynamic environment and able to multi-task.

Education

A.A., Business, 1996
Century Business College, Century, FL