A customer service professional needs to have the ability to deal with all kinds of customers in all kinds of mood in a pleasing manner. Good communication skills and a patient attitude are necessary. Proficiency in multiple languages is an added benefit. In case of a banking customer service professional, workable knowledge of banking/economics/finance and banking products is essential. Experience in dealing with clients is valued. The following resume talks about a candidate experienced in selling financial bank products, customer services in hotel and event planning. Here, his skills are emphasized in the experience section.
Nicholas Nixon
98 West Madison Street
Metamora, IL 61548
Telephone No: 309-367-3890
Email id: nicholasnixon@hotmail.com
98 West Madison Street
Metamora, IL 61548
Telephone No: 309-367-3890
Email id: nicholasnixon@hotmail.com
Objective
I would like to obtain a position in consulting or a customer service department with constant contact to clients where my 5 years of experience with different types of services requiring skills in handling clients as well as my proficiency in three languages would be fully utilized to achieve a potential employers goals of profit maximization.
Work Experience
January 2005 - Present
Private Client Banking Consultant with Sparkasse (Savings and Loan) Forchheim, Germany
Private Client Banking Consultant with Sparkasse (Savings and Loan) Forchheim, Germany
- Sold all financial bank products, such as insurance's, annuities, securities and bonds, corporate debentures, savings and loans (private and real estate) to private clients.
- Achieved sales targets
- Temporary branch and section manager
- Organized extracurricular sports and other events for bank subsidiary
Sept 2001 to Dec 2004
Trainee as Banker (Bankkaufrau) with Sparkasse Forchheim, Germany
Trainee as Banker (Bankkaufrau) with Sparkasse Forchheim, Germany
Event Organizer, Waitress, Receptionist with Hotel Ehrenbuerg Forchheim, Germany (a four/five Star Hotel/Restaurant with extensive conference and event facilities, customer check-in and reception.)
Part Time and weekend Position assisting in all types of event organization.
- Customer service, customer check-in and reception.
- Wine and food waiter
- Involved in wedding and other event planning.
Education
2001
Herder Gymnasium Forchheim (High School) - Abitur (High School Diploma)
Herder Gymnasium Forchheim (High School) - Abitur (High School Diploma)
2001 - 2004
Apprenticeship as Banker (State Diploma)
Apprenticeship as Banker (State Diploma)
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