NOC Technician Resume

NOC technician responsible for the implementation, development and maintenance of the network. This sample NOC technician resume gives a precise view of experience, skills, qualities and dedication of a professional. Visitors can feel free to amend this sample NOC technician resume according to their requirements.

James Ledger,
35A, South 12 Street,
Las Vegas, NV, 07451,
(633)-461 0324.

Summary of Qualification

Experience of 4 years as a NOC technician with the strong background of networking, telecommunication and troubleshooting. Very flexible, multi-tasking with the priorities and work independently. Excellent communication and analytical skills. Proficient ability to deal with the customers and resolve their issues. Great problem solving skills and customer relation skills.

Work Experience:

NOC Technician
Connectivity Technology Co., Las Vegas, Nevada
2005-present

• Responsibilities as a NOC technician include develop, implement and maintain the solutions that support and help the company’s wireline and wireless networks.
• Resolve the customer’s and network issues in time.
• Provide technical support by in website technical support, DNS, high quality emails.
• Work in the diverse group of the network operation technicians for the repair activity of broadband, narrowband, wireless applications etc.
• Provide support for the installation, configuration and shipment of the switches and routers.
• Responsible for the preparing and maintenance of the log troubleshooting notes and network trouble tickets.
• Work on the IP networking, 2 and 3 tier, configuration audits and market acceptance.
• Provide assistance on linux and unix operating systems also.

Skills:

• Comfortable working on windows, UNIX, Linux.
• In-depth knowledge of networking protocols TCP/IP, UDP and ICMP.
• Sound knowledge of the modems, routers, switches and other hardware.
• Proficient on working in IP addresses, firewalls, wireline and wireless networks.
• Comfortable working on command line, GUI and home networking environment.
• Exceptional ability to analyze and resolve the issues of the customers.

Education:

• Done bachelor’s degree in information technologies from Nevada University in the year 2005
• Achieved CCNA certificate in the year 2008.