Help Desk Supervisor Resume

This sample help desk supervisor resume contain all information which is required to create the help desk supervisor resume. The help desk supervisor should be able to supervise all staff and also should be excellent in hardware and networking. The sample help desk supervisor resume is as given below. 

John Smith,
9709, West 45 St.
Denmark, 4509
(199)-522 7933.

Objective: Searching job for the post of help desk supervisor in order to show my skills in reputed corporation.

Educational Background:

• Obtained Bachelors degree in MIS from San Jose University in 1999.
• Completed advanced course of management in information system.

Experience Summary:
As help desk supervisor.
Company : I-clerk and Assoc., Austin.
From 2000 till present date

Job responsibilities handled are as follows :

• Assigning daily work to all staffs.
• Maintaining service level at consistent level by developing, managing operational standards.
• Checking all help desk operations so as to give better services to customers.
• Cross checking work, if completing as per assignment.
• Providing proper training to sub-staff memebers.

Software Skills:

• Good in MS Access, Ms Excel etc.
• Excellent in SQL

Skills and Abilities:

• Able to handle all staff with their assignment.
• Have six year experience as help desk supervisor.
• Able to troubleshoot complex technical problem.
• Capable to maintain the details of PCS, printers and laptops etc.
• Able to control workers daily actions which include providing excellence technical software phone and desktop support etc.