Customer Support Executive Resume

A free resume for the position of a Customer support Executive has been provided on our site. The purpose of this resume is to assist you in framing a perfect CV for the mentioned position. This resume covers the key skills and job responsibilities of the applicant in her present and previous organization(s). You are free to customize it as per your job requirement. We hope the resume will help you in getting you your desired job. 

Ann Smith
15th Lane Avenue, Near New church, Georgina
Home: 00658-21589-98754
Cell: 00125-4587-9685
Email: ann.smith@edu.co.in

Career Profile:
A highly dynamic, organized and skilled Customer Support Executive with diverse knowledge of operating customer care department. Seeking a position as Senior Customer Care Executive to utilize my skills ad experience in a renowned organization.

Professional strengths:

• Possess three years of professional experience in the mentioned field
• Highly proficient in handling customer care services
• Possess excellent communication and interpersonal skills
• Ability to deal professionally with a number of external and internal customers
• Quick learner and possess creative problem solving skills
• Ability to adapt to new processes within limited time frame
• Familiar with basic operating systems like Microsoft Outlook, Office and the Internet
• Self-motivator and ability to work in a fast paced work environment
• Ability to convince and satisfy customers
• Excellent team player with good listening skills

Professional Experience:

Advance Network Solutions Co, Georgina
20XX till date
Customer Support Executive

• Assigned the tasks of handling customer queries, feedback, complaints and request
• Responsible for maintaining and developing relationships with external and internal clients
• Assigned the tasks of preparing day-to-day activities of customer care department
• Handled the tasks of recording and scrutinizing the complaints received from customers
• Responsible for providing administrative support to customer service team
• Researched and complied answers to provide information to customers
• Assigned the tasks of providing timely responses to the queries and complaints of customers
• Handled the tasks of making outbound sales for new and existing customers

Centre of Advanced Information Technology, Georgina
20XX to 20XX
Customer Support Executives

• Responsible for handling and solving customer support issues via calls and mails
• Assigned the tasks of supporting sales team in recognizing and developing new sales ideas
• Handled the tasks of contributing ideas for developing ongoing process and workflow
• Responsible for operating the department managing system requirements and timelines
• Assigned the tasks of supporting, analyzing and investigating the development of new features in supporting sales
• Responsible for preparing, maintaining and analyzing data
• Handled the tasks of contributing to other functional responsibilities of the organization
• Provided technical assistance and gave suggestions to meet customers expectations
• Performed other administrative tasks as assigned

Educational Summary:

• Bachelor's of Arts in English, DYB Arts College, Georgina 19XX
• Master's of Arts in English Language, Linguistic Department , Georgina University, 19XX

Personal Details:

• Name: Ann Smith
• Date of Birth: XX/XX/19XX
• Employment Status: Permanent
• Marital Status: Single